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Chapter Thirty-One - Identification of Stakeholders

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"Consensus building has application inside and outside your organization. Indeed, the higher you climb your organizations leadership ladder, the more likely you are to find yourself building consensus with other stakeholders. For instance, in large organization it is not unusual for multiple workgroups to participate in a project. As the leader of your group, you might be called upon to build consensus on how the problem will be tackled by the involved groups. Or, if you are manager in the public service you might be working with another agency or even involved in consensus building with stakeholders outside your organization, like the community."
Andrew J. Harvey and Raymond E. Foster (Leadership: Texas Hold 'em Style).

Articles on Stakeholders

Stakeholder Analysis
Stakeholder analysis is a tool used to identify and understand those that have an interest or stake in an issue. Stakeholder analyses can be conducted using many different social science methods such as interviews, surveys, observation, and content analysis of public meeting records and other documents. Less formal stakeholder analyses may be achieved by simply consulting with local experts familiar with a situation and the stakeholders. Stakeholder analysis can be especially useful in the context of collaborative and participatory processes where all stakeholders in an issue are convened to discuss issues or make decisions.

Consensus Team Decision Making
The Westerner and the Japanese man mean something different when they talk of "making a decision." In the West, all the emphasis is on the answer to the question. To the Japanese, however, the important element in decision making is defining the question. The crucial steps are to decide whether there is a need for a decision and what the decision is about. And it is in that step that the Japanese aim at attaining consensus. Indeed, it is this step that, to the Japanese, is the essence of decision. The answer to the question (what the West considers the decision) follows from its definition. During the process that precedes the decision, no mention is made of what the answer might be. . . . Thus the whole process is focused on finding out what the decision is really about, not what the decision should be (Drucker 1974).

Team Tactics and Techniques
Strategic leaders need teams to solve problems and to develop policy alternatives to meet the challenges of working in "permanent white water." This is particularly true when dealing with policy issues and problems related to resource allocation decisions. A high-performing team will use, as one of several tools, a consensus process in estimating the situation and developing policy recommendations at the strategic level of government, business, or in other national or international organizations. The consensus team model uses a systems approach in dealing with strategic problems.

Stakeholder Analysis: Winning Support for your Projects
As you become more successful in your career, the actions you take and the projects you run will affect more and more people. The more people you affect, the more likely it is that your actions will impact people who have power and influence over your projects. These people could be strong supporters of your work - or they could block it. Stakeholder Management is an important discipline that successful people use to win support from others. It helps them ensure that their projects succeed where others fail.

Understanding Organizational Stakeholders for Design Success
Stakeholders are defined as individuals or organizations who stand to gain or lose from the success or failure of a system (Nuseibeh and Easterbrook, 2000). For a software system, this can include managers, designers, and users of a system. Since, by definition, stakeholders are those who are impacted by (or have an impact on) the project, their perspectives need to be taken into account in order for a project to be successful. Stakeholders can have positive or negative views regarding a given project, and often dont agree with one another, making it a challenge to reconcile their varied viewpoints.

How to Integrate Stakeholder Analysis Information into your Project
Consultants who expect to be successful often do plenty of work before the project is complete to assess the needs and expectations of the projects stakeholders. In order to ensure that the projects I work on go smoothly and end well, Ive developed a system for analyzing stakeholders and keeping them involved.

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Public Involvement
Public involvement begins when individuals and organizations seek information from EPA about a topic or issue, or when they receive information from EPA because the Agency identifies them as a potentially affected party. EPA's outreach activities serve and engage these individuals and organizations. These four categories, defined by the purpose of the interaction and the expectation of how EPA and the stakeholders involved will use the information help clarifying the roles for all involved:
Information exchange

Identifying Stakeholders and the Risk Assessment Team

Stakeholder Involvement Planning Guidelines

Stakeholder Involvement

Getting Started Identifying Stakeholders

Helpful Questions in Identifying Stakeholders

Turning Stakeholders into Advocates

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